Privacy Policy

Last updated: January 2026

1. Introduction

Cygnus Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our consulting services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information that you voluntarily provide to us when you:

  • Fill out the contact form on our website
  • Subscribe to our newsletter (if applicable)
  • Engage our consulting services
  • Correspond with us via email

This information may include:

  • Name
  • Email address
  • Company name
  • Company website
  • Any other information you choose to provide in your message

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Geographic location (country/city level)

This information is collected only with your consent through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Provide, operate, and maintain our consulting services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you about our services, updates, and other information
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. We use the following types of cookies:

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They include cookies that remember your cookie consent preferences. These cannot be disabled.

4.2 Analytics Cookies

With your consent, we use Google Analytics to understand how visitors interact with our website. This helps us improve our content and user experience. These cookies collect information anonymously.

4.3 Marketing Cookies

We may use marketing cookies in the future for personalized advertising. Currently, we do not use marketing cookies. If this changes, we will update this policy and request your consent.

You can manage your cookie preferences at any time by clicking the "Cookie Preferences" link in our website footer.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share your information only in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as email delivery (Formspree), web hosting (GitLab), and analytics (Google Analytics).
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Contact form submissions are retained for the duration of any business relationship plus an additional period as required by applicable law or for legitimate business purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. You have the right to:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data ("right to be forgotten")
  • Restriction: Request restriction of processing of your personal data
  • Data Portability: Request transfer of your data to another organization
  • Object: Object to processing of your personal data
  • Withdraw Consent: Withdraw consent at any time where we relied on consent to process your data

To exercise any of these rights, please contact us using the details provided below.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

We ensure appropriate safeguards are in place to protect your information when transferred internationally, including Standard Contractual Clauses where applicable.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policy of every website you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have any concerns about how we handle your information, please contact us:

We will respond to your request within 30 days.

14. Legal Basis for Processing (GDPR)

If you are from the EEA, our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:

  • Consent: You have given us consent to process your data (e.g., contact form submissions, cookie consent)
  • Contractual Necessity: Processing is necessary for a contract we have with you
  • Legitimate Interests: Processing is in our legitimate interests and not overridden by your rights
  • Legal Obligation: Processing is necessary to comply with a legal obligation